Based on BT’s operational experience of delivering an enterprise-wide transformation to more than 30,000 employees together with Alliance Manchester Business School’s academic insight, this new joint-programme will help you to understand what’s needed to develop a continuous improvement culture within your organisation.
Alliance Manchester Business School are running complimentary introduction sessions with BT’s Head of Group Transformation Practice, Karen Leftley. Karen will help you to assess whether everyone in your organisation knows who their customers are, how well you’re fulfilling those customers’ needs and what your organisation can work on to improve.
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